Cancellation and refunds
Last updated: November 2, 2026
Cancelling an order
You can cancel your order by writing to us before we start preparing the site; if you have paid, the full amount is refunded.
Right of withdrawal
A buyer who is a consumer may withdraw from the agreement without giving a reason within fourteen days. An email or written notice is enough.
If performance of the service started with the buyer's explicit consent before the withdrawal period ended, the price of the work done up to that point is deducted on withdrawal. The right of withdrawal may not be available within legal limits for work prepared to the buyer's specification.
Monthly services
The SEO package is a monthly service. You can end it with written notice before the next period starts; the price of a period that has already started is not refunded.
Refund process
When a refund is justified, the amount is refunded to your payment method within fourteen days.
How to apply
Reach us at [email protected] or on 0516 169 12 02.